Job Summary
This position is responsible for managing and maintaining the parts department which may include managing 1-3 employees, ordering inventory for the department and jobs, overseeing customer communications and relations, receiving payments and documenting transactions in accounting software, maintaining cash box.
Essential Duties and Responsibilities and Expectations:
Manage Employees:
- Interview, Hire and Train any new employees as approved by Location Manager
- Offer continued training for existing parts employees
- Oversee parts counter activity to assure employees give quality customer service
- Train and oversee employees on accounting system and credit card machine
- Train and oversee employees on setting up customer charge accounts as approved by AR
- Approve employee time cards
Inventory:
- Provide service and inventory for the house jobs as well as parts customers
- Manage inventory levels
- Cultivate Vendor relationships for valued purchasing power and lower shipping costs
- Maintain Valley Performance Plus dealership status
- Meet monthly with location parts managers
- Prepare for and implement yearly inventory audit
- Oversee shipping and receiving of parts, organize and maintain packing slips and PO’s
- Review and approve parts vendor invoices received for payment by AP
- Maintain accurate inventory in Accounting Software
- Sell or eliminate unneeded inventory parts as approved by General Manager
Invoicing:
- Implement policies set by accounting department
- Review all Sales Receipts
- Refer credit customers to AR for approval
- Verify all Material Lists per job, reserve all parts in Accounting Software per material list
- Review and approve all completed WO’s and Job Orders, take unused parts off reservation for job
- Oversee all Warranty part returns for credits; maintain shipping log to track all shipped parts
Additional Expectations:
- Maintain petty cash drawer
- Maintain a clean and well organized parts department
- Work Hours: All days and hours the parts store is open
- Professional Dress: Agri logo button down shirts and clean jeans
- Show Respect to all Customers and Employees
- Communication: 24 hour turn around on all emails, texts or phone call responses